VBE Services LLC ("VBE", "we", "us", or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, share, and protect your information when you visit our website (www.vbeservices.com) or use our services, including SMS communications as required for 10DLC registration and compliance with U.S. laws.

Information We Collect

We may collect the following types of information:

• Personal Information: Name, email address, phone number, business name, and other information you provide when you contact us, register for services, or subscribe to SMS alerts.
• Payment Information: When you purchase services, payment details such as billing address and payment method.
• Usage Data: Information about how you interact with our website and services, including IP address, browser type, device information, and pages visited.
• SMS Consent and Records: When you opt in for SMS (text) communications, we collect your express consent, opt-in time, and related records as required for 10DLC compliance.

How We Use Your Information

We use your information to:

• Provide and manage our services, including website/app development, CRM, digital marketing, SEO, and calling services.
• Communicate with you about your account, service updates, support, and billing.
• Send you SMS messages for customer support, marketing, and service notifications (with your consent).
• Respond to your inquiries and requests.
• Improve our website, services, and customer experience.
• Comply with legal and regulatory requirements, including 10DLC registration and record-keeping.

SMS (Text Message) Communications

• We only send SMS messages to users who have expressly opted in.
• Message frequency will vary based on your interactions with VBE Services.
• Standard message and data rates may apply.
• You can opt out at any time by replying STOP; for help, reply HELP.
• We maintain records of opt-ins, opt-outs, and message content as required by U.S. law and 10DLC regulations.

How We Share Your Information

• We do not sell your personal information.
• We may share your information only as follows:
  • With service providers who help us deliver our services (e.g., payment processors, SMS platforms), bound by confidentiality obligations.
  • If required by law, court order, or government regulation.
  • To protect our rights, property, or safety, or that of our customers or others.

Data Security

We implement reasonable technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. While we strive to use commercially acceptable means to protect your information, no method of transmission or storage is 100% secure.

Your Choices

• Opt-Out: You can opt out of marketing emails or SMS messages at any time by following the unsubscribe instructions in the message or by contacting us.
• Access and Updates: You may request access to or correction of your personal information by contacting us at info@vbeservices.com.

Children’s Privacy

Our website and services are not intended for children under 13. We do not knowingly collect personal information from children under 13. If you believe we have collected such information, please contact us so we can delete it.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes become effective when posted on this page. Please review this page periodically.

Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us:

VBE Services LLC
2502 Stevens Creek Blvd #1
San Jose CA 95128
support@vbeservices.com

By using www.vbeservices.com or our services, you consent to the practices described in this Privacy Policy.